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Below are all from Don Miller and Associates, please click on each topic for full article. 

 

Date	Topic
October 30, 2005	Customer Service Scores Improve from 73% to 93% at St. Mary's
October 18, 2005	Should We Take Low Cholesterol Eggs Off the Patient Menu?
May 1, 2005	General Trends in Healthcare – April 2005
April 19, 2005	Joint Commission Survey – Fort Worth, TX – November 2004
February 6, 2005	Teamwork Can Help You Win.  It's A Scientific Fact.
December 2, 2004	Leadership – What Healthcare Food Service Managers
September 12, 2003	Joint Commission Survey – Large Multi-Facility Acute Care Health System –Houston, Tx – Summer 2003 – Part II
August 29, 2003	Joint Commission Survey – Large Multi-Facility Acute Care Health System –Houston, Tx – Summer 2003 – Part I
June 17, 2003	Joint Commission Inspection – St. Augustine, FLA
March 5, 2003	Break The Breakfast Boredom, Utilize Leftovers, & Increase Revenue All At The Same Time
February 24, 2003	Joint Commission Inspection – Atlanta, Georgia--November 2002
January 29, 2003	The Importance of Holding Team Members Accountable
January 17, 2003	Joint Commission Inspection--Columbia, South Carolina--December 2002
August 06, 2002	June 2002 – Long Island. N.Y. State and Joint Commission Inspection Results at a Long-term Care Facility
July 18, 2002	Hints & Tips -- Tacoma Washington - May 2002
June 25, 2002	Healthcare Food Service Directors Adjust Their Management Style In Order To Win
April 18, 2002	Unenclosed Patient Tray Carts--And Plastic Wrapped Salads And Desserts Can Lower Your--Customer Satisfaction Scores--April 2002
April 10, 2002	Patient Tray Appearance Enhancement--Side Dishes & Accessories - April  2002
April 01, 2002	Joint Commission Survey Results--Lincoln, Nebraska--February 4–8, 2002
February 21, 2002	February 2002 -- Follow-up November Joint Commission Survey
January 17, 2002	November Joint Commission Survey -- Eastern Kansas Facility – 170 beds
November 20, 2001	Joint Commission Survey -- October 2001 -- Central Ohio Facility
October 12, 2001	Recent Joint Commission Survey/Pediatric Hospital
October 11, 2001	Hints & Tips - Joint Commission Inspection
August 28, 2001	Appropriate Supervisory Behavior In A Destination 10 Environment
July 21, 2001	Questions & Answers for Food Service Professions re: Rules, Regulations & Joint Commission
June 17, 2001	Recent Joint Commission Survey – Houston, Texas
May 30, 2001	General Winning Tips For Food Service Professionals
May 18, 2001	Test Your Potential For Winning In Life & Work
April 11, 2001	Easy But Moist Cakes
April 09, 2001	What Does a 10 Patient Tray Look Like?  How To Enhance Your Cafeteria
April 09, 2001	Hints & Tips on Serving Seniors
March 17, 2001	Test Your Patient Tray Appearance IQ
March 07, 2001	Tips On Holding Team Members Accountable
February 27, 2001	The Results From a Recent Joint Commission Survey At a Hospital 2001
February 13, 2001	The Importance of Making Excellent Tasting Gravy
January 15, 2001	Success Guidelines For Chefs Assuming a New Position in a Hospital